Doug Chatterdon, President & CEO, Great Floors - Part 1
May 23, 2005—Doug Chatterdon, President and CEO, Great Floors, a 17-store chain operating in the Northwest, in the first part of a two-part series, discusses the history of this operation, and the philosophy that has fostered its dramatic growth. Chatterdon talks about the company’s big store concept, competition, including Home Depot and Lowe’s, the company’s approach to service, gauging success, his take on the American floor covering consumer, technology and dealing with flooring suppliers.
Related Topics:Great Floors